Information about cookies

Cookies are small text-only strings (usually composed of letters and numbers) that allow a website to recognize a particular device or browser; indeed these text files are sent by a website to the browser used to navigate, then memorized on the user’s device (computer, tablet, smartphone or other) and sent back to the same website the next time the user visits the same.

Cookies are widely used to ensure the functionality of websites or to improve the users’ browsing experience, as well as to provide information to the owners of the websites. Additionally, users can set their devices so that they accept all, some or none (so-called ‘opt-out’) of the cookies. By choosing the latter option, certain personalized services cannot be provided to the user who may therefore be unable to use all the functions of our Website.

There are different types of cookies which express different characteristics and they can be classified based on their function, the party that generates them and on their purpose, as stated below.

The first type of cookie is mandatory for ensuring that certain sections of the Website work properly:

• session cookies: which are deleted immediately when the browser used to navigate is closed;
• persistent cookies: which remain inside the device, continuing to operate even once the browser has been closed or until a certain period of time has passed;

Instead, the second type is linked to the party that generates and manages the cookies:

• first party cookies: generated and managed directly by the manager of the website on which the user is browsing;
• third party cookies: generated and managed by parties other than the manager of the website on which the user is browsing – usually by virtue of a contract established between the website owner and the third party.

The purposes of cookies can be classified in three main categories: technical cookies, analytics cookies and profiling cookies:

• technical cookies: generally necessary for ensuring that the website works properly and to enable the user to browse. Without them, the user may be unable to view the pages correctly or to use certain services. These cookies can be divided into:
  • browsing or session cookies that ensure the normal navigation and use of the website;
  • functionality cookies that enable the user to navigate based on a series of selected criteria, for example, the language setting, in order to improve the service provided.
• analytics cookies: used to collect and analyze information about the use of the Website by the user. If used anonymously and without crossing data, they are treated like technical cookies and do not require the user’s consent.
• profiling cookies: designed to create profiles related to the user and used to send advertising messages in line with the preferences expressed by the user when browsing online. These require the user's explicit consent.

This Website www.reports.gruppoacea.it uses the following cookies:

• technical cookies to ensure that the website contents are used properly;
• third party analytics cookies (Google Analytics, etc.) for performing anonymous, aggregated analyses on the behavior of the users who browse the Website.

Purposes and legal basis

The data processing is performed for the following purposes:

• making the Website functional;
• protecting the security of the Website (anti-spam filters, firewalls, virus detection) and preventing or unmasking cases of fraud or abuse to the detriment of the Website;
• analyzing the traffic towards the Website.

The legal basis for the processing of data for the purposes above lies in the legitimate interest of the Data Controller pursuant to article 6.1 letter f) of the GDPR. The legal basis for other purposes lies in the Data Subject’s consent, pursuant to article 6.1 letter a) of the GDPR. The user can revoke their consent at any time pursuant to article 7 of the GDPR.

How to manage cookies

The user can block or delete all or part of the cookies using specific functions of their browser. However, disabling technical cookies may prevent the correct use of the Website or parts of it.

For more information on how to set your preferences regarding the use of cookies on your browser, you can consult the following instructions:

• Internet Explorer
• Firefox
• Chrome
• Opera
• Safari

Data Controller

The Data Controller is Acea SpA with registered and management office in Piazzale Ostiense, 2 Rome -00154; tel. +39 06 57 991, certified email address: acea.spa@pec.aceaspa.it.

The third parties that have installed cookies on this website are autonomous Data Controllers and shall arrange to illustrate the methods and purposes of the data processing carried out by them by issuing a specific note.

Data communication and dissemination

The data collected using cookies can be processed by employees and collaborators of Acea S.p.A. as persons authorized to perform the processing.

These data can also be processed by companies trusted by Acea, which perform technical and organizational tasks related to the management of the Website. They are direct collaborators acting as Data Processors. The full list of Data Processors is constantly updated and available upon request.

The data can also be communicated to third parties acting as autonomous Data Controllers. The data collected using Google cookies may be transferred outside the EU, specifically to the USA, in compliance with the Privacy Shield agreement. The collected data will not be disseminated.

Data Protection Officer (DPO) and rights of Data Subjects

You can request information about the processing of your personal data at any time, exercising your rights under articles 15 and following of the GDPR: access, correction, deletion, objection, or limitation of processing.

Data Subjects may also submit a complaint to the Italian Data Protection Authority. Requests should be addressed to the Data Protection Officer (DPO) at privacy@aceaspa.it.

Responses will be provided only regarding personal data processing activities carried out by Acea S.p.A. and via this website.

Changes

The coming into effect of new laws and continuous updates to services and the Website could necessitate changes to this document over time. Significant changes will be highlighted through clear, appropriate notifications.