Operating figures, equity and financial results
Operating data
| U.M. | 2024 | 2023 | Change | Change % | |
|---|---|---|---|---|---|
| Electrical energy sold - Free | GWh | 4,774.3 | 5,602.7 | (828.4) | (14.8%) |
| Electrical energy sold – Gradual Protection | GWh | 176.9 | 169.5 | 7.5 | 4.4% |
| Electrical energy sold - Protected | GWh | 621.9 | 1,032.8 | (410.9) | (39.8%) |
| Electricity - Free market customers (P.O.D.) | No/1,000 | 757,676 | 639,374 | 118,302 | 18.5% |
| Electrical energy – Gradual Protection Customers (P.O.D.) | No/1,000 | 79,869 | 95,069 | (15,200) | (16.0%) |
| Electrical energy - No. Protected Market Customers (P.O.D.) | No/1,000 | 189,443 | 509,179 | (319,736) | (62.8%) |
| Gas sold | MSmc | 218.0 | 198.9 | 19.1 | 9.6% |
| Gas - No. Free Market customers | No/1,000 | 396.9 | 306.3 | 90.7 | 29.6% |
Economic and financial results
| € million | 2024 | 2023 | Change | Change % |
|---|---|---|---|---|
| Revenues | 1,905.7 | 2,483.0 | (577.3) | (23.3%) |
| Costs | 1,708.1 | 2,353.7 | (645.7) | (27.4%) |
| EBITDA | 197.6 | 129.3 | 68.3 | 52.9% |
| Operating profit/(loss) | 123.0 | 58.9 | 64.1 | 108.8% |
| Average workforce | 433 | 450 | (17) | (3.7%) |
| Capex | 67.5 | 50.2 | 17.3 | 34.4% |
Risultati economici e patrimoniali
| € million | 2024 | 2023 | Change | Change % |
|---|---|---|---|---|
| EBITDA Commercial segment | 197.6 | 129.3 | 68.3 | 52.9% |
| EBITDA – Group | 1,556.8 | 1,390.9 | 166.0 | 11.9% |
| Percentage | 12.7% | 9.3% | 3.4 p,p, |
The Segment, responsible for the management and development of electricity and gas sales and related customer relationship activities as well as the Group’s energy management policies, closed 2024 with a Gross Operating Income (EBITDA) of €197.6 million, an increase of €68.3 million compared to 2023. The variation is largely attributable to Acea Energia (+€83.9 million) as a result of the net improvement to the Energy and Gas margin (+€68.9 million), partially offset by higher operating costs (+€1.7 million), the reduction on margins in the Boiler and Air Conditioner sales business, the decision of the Italian government in early 2024 to remove the possibility of invoice discounts and credit transfers (-€1.6 million), and the fall in other revenue (-€2.6 million), the latter mainly related to lower penalties charged to suppliers on contracts payable. The rest of the increase derives from energy items from previous years (+€21.0 million).
This offsets the increase in the Acea Innovation segment (-€15.7 million), which recorded lower margins on energy efficiency activities as a result of the new scenarios linked to the change to the Superbonus incentives as a consequence of the end of construction projects initiated and completed in the previous financial year. With respect to effects on the primary energy margin, note:
- an improvement in the margin for the electricity free market (+€69.8 million), driven by the retail segment where there was an increase in customers (+ 30%) and unit margin (+ 51%); on the other hand, the Gradual Protection Service margin was €6.3 million and showed an increase of €0.3 million;
- a reduction in margins relative to the Greater Protection Service (-€10.5 million), in part due to the automatic assignment of non-domestic customers and micro-businesses (“Other uses”) to the Gradual Protection Service as of 1 April 2023 and in part to the “natural” loss of Greater Protection Service customers to the Free Market (- 36%), not counterbalanced by application of higher tariffs;
- an improvement in the gas market margin of €14.6 million. With reference to performance, in the B2C sector, there was growth in the Average Customer Base (+ 34%) and higher sales volumes (+ 33%), in the B2B sector there was an increase in the Average Customer Base (+ 7%) and a reduction in the volumes (-29%) as a result of the exit of a key customer with direct M&R (with just one re-delivery point);
- a worsening of the Energy Management margin related to the optimisation of energy flows (-€5.3 million compared to the previous year).
With reference to the workforce, the average number at 31 December 2024 stood at 433 employees, slightly down compared to 31 December 2023 by 17 employees. Investments by the segment amounted to €67.5 million (+€17.3 million compared to 31 December 2023). Total investments mainly related to Acea Energia and mostly referred to the cost of acquiring new customers in accordance with IFRS15 (+€17.9 million). On the other hand, investments in the segment in smart services and e-mobility projects developed by Acea Innovation decreased compared to the previous year (-€1.0 million). nti ai sensi dell’IFRS15 in crescita di €17.9 milioni, Risultano invece in diminuzione rispetto al precedente esercizio gli investimenti dell’Area effettuati in progetti di smart services ed e-mobility sviluppati da Acea Innovation (-€1.0 milioni),